Billy-goat HW651SP User Manual download pdf (Page 12)

Part No. 510267 Form No. F030906C

Page 12 of 12

Purchased

from

Purchase

Date

Engine Service and Warranty

Contact your nearest engine manufacturer's authorized

servicing dealer.

22.1

Serial Plate

Record your machine model, serial number and

date-of-purchase and where purchased

BILLY GOAT INDUSTRIES INC.

PO BOX 308 LEE'S SUMMIT, MO 64063-0308 / USA

PHONE: 816-524-9666 FAX: 816-524-6983 www.billygoat.com

WARRANTY PROCEDURE

Should a Billy Goat Machine fail due to a defect in material and / or workmanship,

the owner should make a warranty claim as follows:

SolutionProblem Possible Cause

Will not cut or has poor cut-

ting performance.

1. Sharpen blade or replace blade (see page 8).

2. Unclog deck (see page 5).

3. Check engine RPM (refer to engine manual).

4. Do not mow when grass is wet; wait until later to cut.

5. Mow once at a high cuting height then mow again at desired

height or make a narrower cutting path.

1. Dull or bent Blade.

2. Clogged deck.

3. Engine running at too low RPM.

4. Wet grass.

5. Excessively high grass.

Belt slips or smokes.

1. Not set to gear.

2. Out of adjustment clutch cable.

3. Broken clutch cable.

4. Worn or broken belt.

1. Belt tension too low.

2. Belt worn or stretched.

3. Pulleys worn or damaged.

Uneven cut

1. Height adjust is not set correctly.

2. Dull or bent blade.

1. Be sure height adjust is set the same on both sides (see page 5).

2. Sharpen blade or replace blade (see page 8).

1. Increase tension at idler(see page 8).

2. Replace belt.

3. Replace pulleys

1. Shift lever in desired gear

2. Adjust clutch cable (see page 9).

3. Replace with new cable.

4. Replace belt (see page 9).

TROUBLESHOOTING

Before Requesting Service Review These Suggestions

1803 S.W. Jefferson

Lee's Summit,

MO 64082 / USA

Tel (816) 524-9666

Fax (816) 524-6983

Model Serial No.

Unit(Weight)

Engine Power

lbs. kg

kW rpm

1. Remove debris (see page 5 ).

2. Engaged operator presence control bail. page 10)

3. Replace control cable.

1. Adjust clutch cable (see page 9).

2. Replace operator presence control bail.

Self propelled drive will not

release .

1. Clutch cable out of adjustment.

2. Damaged operator presence control bail.

Engine is locked, will not pull

over.

1. Debris locked against blade.

2. Operator presence control bail is not engaged.

3. Broken control cable

No self propelling.

The engine will not stop

The engine will not start

1. Damaged operator presence control lever.

2. Damaged control cable.

1. Operator presence control lever is not engaged.

2. Engine not properly primed.

3. Out of gasoline or bad or old gasoline.

4. Spark plug wire disconnected.

5. Dirty air cleaner.

6. Blade is trying to cut grass while starting.

1. Replace operator presence control lever.

2. Replace control cable.

1. Engaged operator presence control lever.

2. Prime to choke.

3. Check gasoline.

4. Check for spark with an approved tester.

5. Clean or replace air cleaner.

6. Start the mower on the pavement or previously cut area.

Engine runs poorly 1. Sharpen or replace blade (see page 8).

2. Check engine RPM.(refer to engine manual).

3. Drain or siphon then replace with fresh gasoline.

4. Reset gap or replace spark plug (refer to engine manual).

1. Spark plug wire loose.

2. Engine RPM set too low.

3. Water or dirt in fuel system.

4. Spark plug fouled, faulty or wrong gap.

Abnormal vibration.

1. Loose or out of balance blade.

2. Bent blade.

3. Loose engine.

1. Check blade mount and balance or replace if required.

2. Replace with the new blade (see page 8).

3. Check Engine mount.

NOTE: For repairs beond the minor adjustments listed below, contact your nearest authorized service dealer.

MEETS ALL CPSC REQUIREMENTS

-The Machine must be taken to the dealer from whom it was purchased or to an

authorized Servicing Billy Goat Dealer.

-The owner must present the remaining half of the Warranty Registration Card,

or, if this is not available, the invoice or receipt.

-The Warranty Claim will be completed by the authorized Billy Goat Dealer and

submitted to their respective Billy Goat Distributor for their territory. Attention:

Service Manager. Any parts replaced under warranty must be tagged and

retained for 90 days.

-The distributor service manager will sign off on the claim and submit it to Billy

Goat for consideration.

-The Technical Service Department at Billy Goat will study the claim and may

request parts to be returned for examination. Billy Goat will notify their conclu-

sions to the distributor service manager from whom the claim was received.

-The decision by the Quality / Service department at Billy Goat to approve or

reject a Warranty claim is ﬁ nal and binding.

Note: To process a Warranty Claim, it is necessary to quote the Model & Serial Number

which are printed on the Billy Goat Serial Plate (See owner’s manual).

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Billy-goat HW651SP User Manual Page 12

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